vecr.io
Start now

Privacy Policy

Last updated: 1.11.2024

1. Introduction

This Privacy Policy explains how Samko Labs, s.r.o. ("we," "us," "our") collects, uses, and protects your personal data when you use vecr.io ("Service"). We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable Slovak data protection laws.

2. Data Controller Information

Data Controller:
Samko Labs, s.r.o.
Company Address
Email: Privacy Contact Email
Business ID (IČO): Business ID

3. Personal Data We Collect

3.1. Data You Provide

  • Account information (email address, name)
  • Billing information
  • Communication data (support requests, feedback)
  • Content you submit to the Service

3.2. Automatically Collected Data

When you use our Service, we automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Access timestamps
  • Usage patterns
  • Performance data

3.3. Third-Party Service Providers

Cloudflare

We use Cloudflare for:

  • Content delivery
  • DDoS protection
  • Security services Cloudflare may collect and process:
  • IP addresses
  • Security-related data
  • Performance metrics For details, see Cloudflare's Privacy Policy

PostHog

We use PostHog for product analytics, which may collect:

  • Usage patterns
  • Feature interaction data
  • Performance metrics
  • User journey information For details, see PostHog's Privacy Policy

4. Cookies and Tracking

4.1. Cookie Consent

We implement a cookie consent management system that:

  • Requires explicit consent for non-essential cookies
  • Allows you to modify preferences at any time
  • Remembers your preferences

4.2. Types of Cookies We Use

Essential Cookies

  • Purpose: Required for Service functionality
  • Legal basis: Legitimate interest
  • Cannot be disabled
  • Purpose: Understanding Service usage
  • Provider: PostHog
  • Can be disabled through cookie preferences
  • Purpose: Service optimization
  • Provider: Cloudflare
  • Can be disabled through cookie preferences

5. How We Use Your Data

5.1. Primary Purposes

  • Providing and maintaining the Service
  • Processing your transactions
  • Sending service notifications
  • Responding to your requests
  • Improving the Service

5.2. Legal Bases for Processing

We process your data under these legal bases:

  • Contract performance
  • Legal obligations
  • Legitimate interests
  • Consent (where applicable)

6. Data Sharing and Transfers

6.1. Service Providers

We share data with:

  • Cloudflare (security, delivery)
  • PostHog (analytics)
  • Payment processors
  • Email service providers

6.2. International Transfers

Data may be transferred to:

  • EU/EEA countries
  • Countries with adequate protection
  • US-based providers under appropriate safeguards

7. Data Retention

We retain your data for:

  • Active accounts: Duration of service
  • Terminated accounts: Up to 90 days
  • Legal requirements: As required by law
  • Analytics data: 14 months

8. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access your data
  • Rectify inaccurate data
  • Erase your data
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

To exercise these rights, contact: [email protected]

9. Data Security

We implement appropriate technical and organizational measures:

  • Encryption in transit and at rest
  • Access controls
  • Regular security assessments
  • Employee training
  • Incident response procedures

10. Children's Privacy

We do not knowingly collect data from children under 16. If you believe we have such data, contact us immediately.

11. Changes to This Policy

We may update this policy and will notify you of significant changes via:

  • Email notification
  • Service announcement
  • Website notice

12. Data Protection Officer

Our Data Protection Officer can be contacted at: [email protected]

13. Complaints

You have the right to lodge a complaint with:

  • Us directly: [email protected]
  • Slovak Data Protection Authority (Úrad na ochranu osobných údajov Slovenskej republiky)
  • Your local data protection authority

14. Specific Processing Activities

14.1. URL Processing and Content Extraction

When you submit URLs for processing:

  • We temporarily store extracted content
  • We process metadata about the content
  • We do not store personal data from extracted content
  • We implement automatic deletion of temporary data

14.2. Search Analytics

We process search queries to:

  • Improve search results
  • Optimize performance
  • Maintain service quality All search data is anonymized after 90 days.

15. Contact Us

For privacy-related inquiries:

  • Email: [email protected]
  • Address: Trnková 451/12 040 14 Košice - mestská časť Košická Nová Ves
  • Phone: +421 915 288 072

By using our Service, you acknowledge this Privacy Policy and our data practices.